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Welcome to ACTS2421.com.

At ACTS we have over 23 years of experience with computers, ranging from business servers to personal computers, starting with DOS 3.3 OS on up to Vista. We're experienced with all aspects of the computer system, from hardware, software, servers, networking, and disk recovery. It is our belief that every computer user has the right to professional level tech support, no matter what the problem or system. Our certifications include CompTIA A+ and Microsoft Professional Certified. ACTS is an official source for Grisoft security products, such as anti-virus, spyware, etc.

Contact us at Helpdesk@ACTS2421.com with any inquiries.


PC Conditioning Special

Carry-In $99/On-Site $149

Install all updates for Windows XP/Vista & MS Office, Install latest versions of Adobe Reader and Java, Verify installation of anti-virus & spyware software & install updates if required. Scan System for threats.

Defrag HD, & create image of HD for restoration purposes (Image will be kept on file). Copies of HD image on DVD available for $10 + tax.

Service Rates & Fees

Workstation (WS)

$70/hr, minimum 1Hr.

Client will be billed by the quarter hour there after, $17.5 /1/4 Hr.
(If it is a Critical Call, the client will move to the top of the queue and will respond ASAP. The client will be billed for a minimum of 2 hours.)

Server

$80/hr, minimum 1Hr.

Client will be billed by the quarter hour there after, $20 /1/4 Hr.
(If it is a Critical Call, the client will move to the top of the queue and will respond ASAP. The client will be billed for a minimum of 2 hours.)

Pre-Paid Hours

Clients can purchase pre-paid hours in blocks of 5 at a discount rate for workstations of $56/Hr = $280, or with a server included, $280 + $30 = $310. The hours are good for 30 days and do not roll over. If no time is used by the client, then and on-site visit will be made before the end of 30 days to ensure that all is well. This is not a monthly plan and does not include any preventative maintenance.

Consulting

$50/Hr and is billed by the ¼ hour. ($12.50 / ¼ Hr)

Remote Assistance

If problem is resolved by phone or remote access. The client will be bill by the quarter hour, WS @ $17.50 per 1/4 Hr. & Servers @ $20 per 1/4 Hr.

 


AVGSAW

Remote Data Backups

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