Welcome to ACTS2421.com
We have over 25 years of experience in all aspects of the computer system; hardware, software, data recovery, network infrastructure, and security. It is our belief that everybody has the right to a professional level of tech support at a fair price.
Contact us at Helpdesk@ACTS2421.com with any inquiries.
What is PC Conditioning?
To resolve this issue the following must be completed:
Configure/install anti-virus/anti-spyware software and scan and remove threats.
Install all Windows updates.
Install all office updates: MS Office, WordPerfect Office, Open Office.Org
Remove invalid entries from registry
Delete all temporary files.
Defragment hard drive.
What is ACTS PC Conditioning?
PM system Remove accumulated dust from inside system and wipe down exterior.
Image Hard Drive
Configure/install anti-virus and anti-spyware. Scan system for threats.
Install hardware and BIOS updates if available.
Install Windows updates.
Install office suite updates: MS Office, WordPerfect Office, Open Office.Org
Install Adobe Reader
Install Adobe Flash Player
Install Java
Install and run registry cleaner: CCleaner
Install PDF creator: Cute PDF
Install codecs: KLCodec
Install ACTS Calling Card
Restore data (if required)
Install and run Power Defragmenter
Pricing
Carry-in: $115/$165
On-site: $165/$215
Re-installation of OS due to excessive infestation: Add $50
If completing the re-installation at ACTS is not an option, then an additional charge of $100 will be assessed. The reason for the up charge is due to the amount of time it takes to re-install the OS, anti-virus/anti-spyware, office suite, utilities, and all updates. This will make the total cost of service $315.
Workstation (WS) |
$70/hr, minimum 1Hr. Client will be billed by the quarter hour there after, $17.50 / ¼ Hr. |
Server |
$80/hr, minimum 1Hr. Client will be billed by the quarter hour there after, $20 / ¼ Hr. |
Pre-Paid Hours |
Clients can purchase pre-paid hours in blocks of 5 at a discount rate for workstations of $56/Hr = $280, or with a server included, $280 + $30 = $310. The hours are good for 30 days and do not roll over. If no time is used by the client, then and on-site visit will be made before the end of 30 days to ensure that all is well. This is not a monthly plan and does not include any preventative maintenance. |
Consulting |
$50/Hr and is billed by the ¼ hour. ($12.50 / ¼ Hr) |
Remote Assistance |
If problem is resolved by phone or remote access. The client will be bill by the quarter hour, WS @ $17.50 / ¼ Hr. & Servers @ $20 / ¼ Hr. |
